About HealthCase

Proudly serving the US and South American health care sector since 1997

For more than 20 years HealthCase has been providing world class health care and health care assistance solutions in the United States on behalf of its local and international insurance partners.

HealthCase provides its partners with a range of essential 24/7 x 365 medical and assistance services, including travel insurance, concierge services, security services, medical repatriation and administration of Health Plan Solutions. These services are delivered nationwide across the USA and South America.

HealthCase is a premium service provider and specializes in supplying the very best healthcare solutions whenever and wherever they may be required. We place the care of patients at the forefront of our service offer as we know what it means to make a difference during those critical times.

If you are interested in exploring a partnership with HealthCase or you wish to find out more details about our facilities or services you can call us on (305) 893-9433

Worldwide Health Care Protected - Urgent Health Care Solutions and people protection, Delivered Anywhere, at Anytime


Our History

  • 1997-2004 - Emerging years

    Multiple companies now integrated into the HealthCase Family were incorporated as early as 1997
  • 2004-2007 - Founding years

    Integration of administration of Health Plan Solutions with new claims processes
  • 2007-2010 - Diversification years

    Diversification in clinical bill reviews and claims adjudications
  • 2010-2017 - Integration years

    Integrated networks in the USA and South American first network of providers
  • Innovation years - 2018-2019

    New Management team and investments in art of state new integrated IT system. New solutions of Pharmacy Networks, Telemedicine and second medical opinions. Launch of the Travel Assistance activity.
  • 2019-PRESENT

    New Provider networks and South American markets. People protection activity with “duty of care concept”

Our Team

The HeathCase Difference

Jean-Marc Griscelli

President and C.E.O

A humanist and leader with over 25 years’ international services experience with global or multinationals companies. Over the course of my career I have created and leaded start-ups – acquisitions, in a high growth environment throughout Asia-Pacific, Europe, Africa and in the U.S.A.

For every minute you are angry you lose sixty seconds of happiness.

Laura Simon

Chief Financial Officer

Chief Financial Officer with a demonstrated history of working in the consumer services and financial services industries. Skilled in Corporate Finance, Strategic Planning, Executive Management with M&A experience.

Pick Your Battles and Be Brave in Those Moments that Really Matter.

Marc Bourbeillon

Chief Technology Officer

High performing, senior leader executive focused on multinational corporate environments with 15 years’ experience in South-East Asia, Europe and the USA bringing a solid portfolio in the fields of IT innovation, transformation, and project delivery.

Passionate about delivering profitable transformation through new technologies, people and processes.

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.

Jessie Fricard

Customer Service Manager

Dedicated to developing customers' satisfaction and internal engagement. Background in organization and a life of experience in customer services. Strongly result focused and process management oriented to leverage efficiency within a team spirit.

Happiness is the key to success. If you love what you are doing, you will be successful.

Michael Lancri

Head of Client Development

Experienced Director of Business Development with a demonstrated history of working in the international insurance and assistance industry. Strong experience and knowledge in Strategic Partnerships, Alliances and International Sales.

Funny is when you're serious.

Yara Obregon

Claims Manager

Claims Manager with 15 years experience working in the domestic and international healthcare market. Specialized in overseeing medical claims, cost containment, quality assurance and strategic planning.

Strong focus on ensuring optimized productivity and overall team performance.

We do what we have to so we can do what we want to.